Shipping policy

If the address provided to us upon checkout matches the exact address we shipped your order to you.It is the sole responsibility of the courier to deliver it to you. We are not responsible for lost or stolen packages. Punjab Customs does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered. Punjab Customs does not takes any responsibility in case of lost or damaged package.Customer should contact Courier service directly for any inquiry regarding order.Punjab Customs will accept no liability for damaged products due to weather or shipping damage.